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Who is Becky Rhone-Nowlan?
Becky Rhone-Nowlan is a customer service expert with a passion for
Internet Marketing.
She has combined
the two and created "Customer Care Tips" an ezine filled with ideas
on how you too can connect with your customers.
She has been learning from
customers for more than 20 years and
is the Predsident
& Co-Founder of Nowlan & Associates.
Becky has dealt with them in every arena; from Fast-Food, Retail to
on the phone and in a call center. Her forte is her ability to
understand her customer's needs through active listening and
intelligent questioning. She understands that every person
throughout an organization is a customer, whether they be internal
or external. This ability has allowed her to build a relationship
with anyone who has had contact with her, if only during a two
minute order call. She has represented such major corporations as:
Viking Office Products, Office Depot, Kentucky Fried Chicken,
Fibernetics, AppleOne, Sun Chlorella & Verizon Information Services.
In
her book "Secrets of the Second Fortune: Discover How to Tap into
Your Customer's Heart" She shows you some practical, Implementable
steps you can take to make your business stand out in your customers
mind so that they will come back time and again.
Becky's
Current Info Products Include:
Clickbank sells our products - they are
a trusted online retailer
specializing in digitally delivered products.
Free
Subscription to Becky's e-zine:
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privacy--your email information will not be sold, rented or given
away!!
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